1. Introduction: These terms and conditions govern the use of the Hair Zaman website and the purchase of products from it. By using our site, you agree to these terms.
2. Registration and Account Security : When you register or purchase, you create an account with a username and password. You are responsible for the security of your account and all actions taken therein.
3. Responsibilities of the User: You agree to use our site responsibly. This includes not posting inappropriate, defamatory or illegal content, and not uploading harmful files.
4. Accuracy of Information: You warrant that all information provided when using our site, including when ordering, is accurate and up-to-date.
5. Intellectual Property : The content of the Hair Zaman website, including texts, images, and designs, is protected by intellectual property rights and belongs to Hair Zaman or its partners.
6. External links: Our site may contain links to third-party sites. Hair Zaman is not responsible for the content or practices of such sites.
7. Account Termination: Hair Zaman reserves the right to suspend or terminate your account if you fail to comply with these Terms.
8. Pricing and Promotions : Product prices are subject to change. Promotions are valid while stocks last and may be subject to specific conditions.
9. Limitation of Liability : Hair Zaman is not responsible for any errors that may appear on the site, nor for any indirect damage related to the use of the site or the purchase of products.
10. Jurisdiction and Applicable Laws: These conditions are governed by current legislation. Any dispute relating to the use of the site will be submitted to the competent jurisdiction.
11. Modifications to the Conditions: Hair Zaman reserves the right to modify these conditions at any time. Users will be informed of these changes by an update on the site.
12. Data Security: We take steps to protect your personal data, but it is also your responsibility to keep your account and information secure.
13. Use of Cookies: We use cookies to enhance your experience on our site. You can refuse them, but this may affect the use of certain functions.
14. Accessing and Changing Your Information: You have the right to access and modify your personal information via your account on our site.
15. No Return Policy: At Hair Zaman, we are committed to providing high quality products to our customers. Due to the nature of our products and for health and hygiene reasons, we do not accept returns or exchanges. All purchases are considered final upon confirmation. We encourage our customers to think carefully before finalizing their purchase.
16. Exceptions to the No Return Policy: In exceptional circumstances, if the product delivered is defective or does not conform to its description on our site, Hair Zaman reserves the right to consider an exchange or compensation. This consideration will be made on a case-by-case basis and requires prior communication with our customer service department within a specified time after receipt of the product.
17. Defective Product Process: If you receive a defective product, please contact our customer service department immediately with detailed evidence of the defect (e.g. photos). Hair Zaman will examine each case individually and determine the best solution for the customer.
18. Communication with Customer Service: If you have any questions or concerns about your order, our customer service team is available to assist you. Please contact us via the means of communication indicated on our site.
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